Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or bank holidays will be processed on the next business day.
UK Delivery
- Standard (3–5 business days): £3.99 — Free on orders over £40
- Express (1–2 business days): £6.99
- Next Day (order before 12pm): £9.99
International Delivery
- Europe (5–10 business days): £9.99
- Rest of World (7–14 business days): £14.99
International orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website or through your FeelFlushed account.
Shipping Protection
We offer optional Shipping Protection at checkout for £2.99. This covers your order against loss, theft, or damage in transit. If an issue arises, we will send a replacement or issue a full refund at no extra cost.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at support@feelflushed.com and we will investigate with the carrier on your behalf.